Send us Fan Mail Most of us don’t ignore input - we just ask for it too late. And by then, the decisions are already made. What if the biggest issue with community engagement isn’t whether you do it - but when and how? In this episode, Jessica and Erin explore a simple but powerful two-part practice that can transform how collaborative work unfolds: engaging with people before decisions are made, and closing the loop afterward by showing how their input shaped the outcome. They unpack why eve...