<p>Knowing how to respond to online reviews can be tricky, especially when they&apos;re not the reviews we want. <br/><br/>In this episode of Practice Management Insights, host Ashlie Malone discusses how to manage online reviews, the steps to take when we receive a negative review, and how to always remain HIPAA compliant when responding online. </p>

Episode 5: Staff Happy

Healthcare is hard. Luckily, you've come to the right place. Practice Management Insights was created specifically for practice administrators and clinic managers across all fields of medicine. Along with her 20+ years of experience and stellar lineup of expert guests, host Ashlie Malone, MBA, JD, COE, dives deep into all aspects of managing a practice.