In the eighth episode in the series, SS&C’s Scott Holmes talks with Richard Marsden, UK&I Director, FinChatBot, to discuss a range of topics related to digital transformation, technology and innovation, including:

• What drives insurers to digitize.

• Expected solutions in digital transformations.• Areas insurers have prioritized for digitization.• Key challenges insurers face with digitization.• Digitization of the customer journey enables insurers to optimize cross-selling.