In the fifth episode in the series, SS&C’s Scott Holmes talks with Maureen Breslin, Head of Customer Services and Operations, New Ireland Assurance, on a range of topics related to digital transformation, technology and innovation, including:

• The Pandemic: A digital transformation accelerator?

• Busting the WFH myth.• How people management has changed.• The sophisticated application of automation.• Going paperless.• Using data to help drive operations.