Positively Outrageous Service
Positively Outrageous Service
Andrew Szabo & Michael Hoffman
Drop Some Love Bombs
15 minutes Posted Feb 14, 2020 at 8:19 pm.
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Love On Your Customers – Drop a Love Bomb or Two!

Creating WOW Behind the Lines!

Go to war against the negativity in the world. Be a disruptor by dropping love bombs. Ignite and equip behind the lines not with “drive by feedback” but with “love bombs”. The people you work with can lose perspective because “we live behind our eyeballs.”

This mission is very specific:

  1. Be precise in your observation
    – the “what” … not just an “attaboy”
  2. Connect it to the “why”.

Love bombs are not just for your employees, but your team members too. How about the people your report to and other stakeholders!