<p>This conversation is brought to you by pmXcite, where we provide Property Management solutions for growing agencies. In this episode we discuss... - Why Shonleigh loves word-setting over goal-setting - How does one actually do this? What's involved? - The big decision that Shonleigh had to make in 2021 and how she used word-setting to lean on during this time.</p>

Explaining to an owner you lost at tribunal because of an agency error before your time

Join Terri Handy, the mastermind behind pmXcite, this podcast is your backstage pass to the property management world.

Terri holds back no punches and spills the beans on everything you've been wondering about – from leveling up your business, handling your squad, and nailing marketing tricks, to cracking the code on systems & processes, and re-inventing your communication and Agency voice. Yep, she's covering the whole shebang!

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