Ever have a customer make a rude or angry comment and not know how to respond?  Because let’s face it, we’ve all had moments where someone crossed a line, and we either froze or fired back too fast.  We have 7 tips to share with you from a LinkedIn post by Dora Vanourek that will help you respond calmly, with clarity and strength! We unpack these and share some examples of when we used them.  Check out these tips here:  https://www.linkedin.com/posts/doravanourek_7-ways-to-handle-insults-at-work-ugcPost-7376780841101950976-ziDu?utm_source=share&utm_medium=member_ios&rcm=ACoAAAD1pl0BbDmpOQsb-mP4Jfr6ftoK5QC1yGI&lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base%3BtpSykbBsSNiTCvpVltF74w%3D%3D
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