Show notes
Kimberly Ballesteros.MP3 Photobooth Supply Co $2.2 million. 20 employees. 10 photo booths. Nearly 500 events a year. And it all started with one attendant hired in 2021.In this interview, Kimberly of Flux Photo Booth Co. (New York City) pulls back the curtain on exactly how she built one of the most structured, scalable photo booth businesses in the country — from her very first hire to running a team with a 70-page handbook, a 5-day training program, and a 12-step event check-in system.If you're a photo booth business owner trying to figure out how to stop doing everything yourself, this episode is your roadmap.What you'll learn in this episode:• When to know it's time to make your first hire (and how Kimberly tricked herself into doing it)• Why she documented every process from day one — even before she had a team• Her 5-day attendant training process, including how she builds up from guided to fully independent• The 12-step event check-in system her team uses on every single job• How she uses Connect Teams as her all-in-one employee management hub• Why every team member starts as a floor attendant — no exceptions• The biggest mistakes owners make when building a team (and how to avoid them)• What's next for Flux in 2026: bigger activations, creative pop-ups, and building a brand beyond the boothTimestamps:00:00 — Introduction & Kimberly's $2.2M milestone02:30 — When to make your first hire06:00 — Building SOPs and documenting everything from day one10:00 — Team breakdown: 20 people, 10 booths, ~500 events/year14:00 — The 5-day attendant training process20:00 — The 12-step event check-in system25:00 — Connect Teams: the employee management software she swears by30:00 — Common hiring & training mistakes to avoid36:00 — Promoting from within & building a career path for your team40:00 — 2026 goals: activations, pop-ups & what's next for FluxFollow Kimberly & Flux Photo Booth Co.:Business: @fluxphotoboothcoPersonal/Behind the Scenes: @daysofkimberlyIf you’d like to start your own photo booth business, check out our free Quickstart Program: https://pages.photoboothsupplyco.com/quick-start-programIf you’d like to speak with someone from our team about starting a photo booth business, book a free strategy call here: https://photoboothsupplyco.com/pages/book-a-callFor all other interest, check out our website: https://photoboothsupplyco.com/
