Sara J. White - former Director of Pharmacy at Stanford Hospitals and Clinics - talks about relationship building in hospitals and health systems.  Ms. White is a Past-President of the American Society of Health-System Pharmacists (ASHP) and a Scholar-in-Residence with the ASHP Foundation in 2004.

Key Lessons:  know the distinction between interactions and relationships, connect with people - not just communicate, and be visible.