Nikki's unexpected breakout into sales18:24 Delivering stellar performance gains you visibility in sales24:15 Success frees the motivation: Training the mind to overcome adversity32:30 How to strengthen your mindset: "I don't vs I can't" and being prepared 40:28 Innovating hiring processes and emphasizing the role of culture  46:20 Vulnerability is a strong quality in a leader51:39 How to connect with NikkiQUOTES14:58 "Growing up on those bases, diversity was the norm. And it wasn't assimilated diversity either. It wasn't just a bunch of us together who looked different but do the same things."19:25 "What you can control, what you have the most control over, is your performance. So prioritize that over everything."25:09 "Do a thing that helps me feel successful. Do a thing that gives me a sense of accomplishment, and that is where the motivation comes from."42:16 "Make sure that your onboarding process emphasizes culture and inclusion the same way it emphasizes proficiency with this tool or that, the same way that it emphasizes how well they learn the product."47:59 "That's the number one thing, I would say, is that capacity to be vulnerable in a way that invites people to be their full selves around you. Because then, you're going to get the real reasons why they haven't hit their activity metric in a few days."You can learn more and follow Nikki Ivey on the following links below.Sales for the Culture Website: https://salesfortheculture.com/SDRDefenders Website: https://www.sdrdefenders.com/LinkedIn https://www.linkedin.com/in/nikki-ivey/Instagram - https://www.instagram.com/knownikkiivey/​​Twitter - https://twitter.com/knownikkiiveyIf you’re listening to the Peak Performance Selling Podcast, please subscribe, share, and send us your feedback.LinkedIn - https://www.linkedin.com/in/jordanbenjamin/Website - http://mycoreos.com/Podcast - https://www.mycoreos.com/podcastEmail - [email protected] - https://twitter.com/jbenj09