Patient Centricity
Patient Centricity
ZS
“Embracing the patient-centric mindset”
24 minutes Posted Mar 29, 2023 at 8:00 pm.
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Show notes

Host, Victoria Summers, welcomes colleagues Tanya Shepley and Dan Ogletree to discuss embracing the patient-centric mindset, tearing down silos in the healthcare ecosystem and how mining data can help us improve the patient experience and drive improved outcomes for all. This conversation is based on chapter 9, “Transforming the Treatment Experience.”

Featuring: Tanya Shepley, principal at ZS and advisory lead of ZS’s digital patient experience and services team and Dan Ogletree, principal at ZS and leader of ZS’s digital patient experience and services team.

 Produced by Samantha Keyes and Georgianna Moreland