When Willy Loman’s neighbor, Charlie, complains that he has heartburn, Willy tells him, “It’s because you don’t know how to eat.” Adam Reiner, author of The New Rules of Dining Out: An Insider’s Guide to Enjoying Restaurants (LSU Press) would argue that we don’t know how to dine and that the more we understand how restaurants work, the better experiences we will have when we visit them.

We talk about the brigade system, interactions between guests and staff, and two great restaurant-themed films: The Menu and Boiling Point. Bon appetit!

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