In our final episode of 2025, we wrap up the year with a Christmas Question Time special — and as ever, Paul is joined by C-Link co-founder and former QS, Chris Barber, for an honest and entertaining look at the issues commercial teams are grappling with right now. This episode is built entirely from listener questions, including: • Have you ever received (or issued) a notice on Christmas Eve? Paul shares the story of the year he unwrapped a “festive” million-pound claim instead of a bottle ...