<a href="https://en.wikipedia.org/wiki/Design_thinking">Design Thinking</a> <a href= "https://overthinkingconflict.com/podcast/2017/7/4/insights-into-feedback-from-a-twitter-storm-with-julie-daum"> Feedback</a> - Episode 6 with Julie Daum <a href= "https://en.wikipedia.org/wiki/Fundamental_attribution_error">Fundamental Attribution Error</a> <a href= "https://en.wikipedia.org/wiki/Marshall_Rosenberg">Marshall Rosenberg</a> <a href= "https://en.wikipedia.org/wiki/Nonviolent_Communication">Non-Violent Communication</a> <a href="http://www.gervasebushe.ca/probio.htm">Gervase Bush</a>  Are you actively involved in creating your organisation's culture? Let us know <a href= "http://www.twitter.com/overconflict">@overconflict</a> Find out more about Pam on her website <a href= "http://www.Pam">www.pamschmidt.ca</a>

018 - Neutrality with Yuki Matsuno

Join us weekly as we explore the interesting corners of mediation, conflict resolution and peacemaking.  We speak with experienced practitioners, innovators, pioneers and boundary pushers to tackle some of the controversial and difficult topics in our field while finding ways to grow our practices and implement new ideas.