Show notes
Don Gregori is the COO at First Factory. The main presence in First Factory is in Costa Rica, but Don is based in the USA. Don started as a client at First Factory at Kaplan Test Prep. He's not a technical guy, but he understands user experience. Don focuses on creating a great experience for his customers. Don and David dive into what makes a great experience for clients and how to make sure that you're not only meeting their needs, but building great relationships that last for a long time.
Panelists
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David Hemmat
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Charles Max Wood
Guest
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Don Gregori
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