On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marty Hill from hyperClean, we discuss cancellation fees in your detailing business and whether or not you should charge customers for no-shows or cancels. We also talk about what to do when it rains if you are a mobile detailer while we dropped some gems about business and marketing. It was a fun discussion with some funny stories after the July 4th weekend