Neal's Yard Remedies has been in business for a whopping 35 years. Regardless of how you want to look at this, that kind of longevity in business is a real accomplishment.

In this episode we spoke to Neal's Yard CEO, Lisa Costello, and we do a deep dive about their company values and how everyone on the team shares those values. Lisa also gives us some insight into how they scaled their global business and built a chain of retail stores to compliment their Ecommerce activities.

And they've done all of this in a sustainable way which supports their vision of making organic skincare products that makes people feel beautiful.

Some of the best quotes from the episode:

• “One’s personal values should be reflected in the business.”
• “This is 2016. People are pretty comfortable using the internet.”
• “I found a product that I’m passionate about and can talk about all day long.”
• “If you can be passionate about your job, then you’re really lucky.”
• “Testimonials on your site builds the kind of trust that a customer has when walking into your store.”
• “I’m a huge fan of calendar entries. I’m also a constant list maker.”
• “You can probably solve any problem if you really wanted.”

Find Neal's Yard elsewhere:

• Store: http://www.nealsyardremedies.ca/
• Twitter: https://twitter.com/NYR_Canada
• Facebook: https://www.facebook.com/nealsyardremediescanada
• Pinterest: http://www.pinterest.com/nyr_canada
• Instagram: http://instagram.com/nealsyardremediescanada

Credits:

• Music featured in this episode was "Celery Man" by Birocratic and can be found at www.soundcloud.com/birocratic.
• This podcast was produced by comealivecreative.com.