Marcela Rodriguez Joos shares the story behind the One UPS project, a massive effort to modernize and unify UPS’ brand and digital experiences through a new design system. Marcela reveals how a “why does everything look different?” moment from their CEO was the catalyst for this ambitious effort, how they’re collaborating across a massive org, and successfully reducing development timelines from years down to months. Plus, Marcela’s team dishes out their design system spice takes! Links &am...