Employers in the service industry are panicking over fears of a “worker shortage” and some have responded by offering minuscule pay raises. At the same time, Republican lawmakers are claiming that unemployment benefits are discouraging these workers from going back to work. Why aren’t workers returning to these service jobs? And is this the moment for workers to demand more? Host Monica Cruz speaks with former food service workers and President of the South Dakota Federation of Labor, AFL-CIO Kooper Caraway.