On Scene First Ep. 40 Dominique Mathis, Broward Sheriff's Office Regional Communications - Training Supervisor and Founder & CEO - HELLO,911!™ Join us as we chat about the team aspect of training, the importance of setting professional boundaries, changing the narrative of how 9-1-1 is perceived, and the Importance of a simple smile. We also touch on the benefits of helping each in beneficial ways. Dominique also shared her thoughts on her new class on racial intelligence. 

Special thanks to our Premier Sponsor, NGA - Next Generation Advanced. For more information on all your NextGen 9-1-1 needs head on over to NGA 911 and tell them Tracy sent you.

On Scene First Ep. 41 On Scene First Ep. 41 Holly Williams, CPE, RPL, ENP, CMCP

On Scene First with Tracy Eldridge is designed to bridge the gap between public safety professionals and needed industry resources. It is centralized on the goal of bringing entertaining, educational, and empowering interviews with public safety difference-makers to discuss new technology, out-of-the-box thinking, and mental health resources to save lives on both sides of the call.
Tracy began her career in 1997 as a 9-1-1 dispatcher and then became the Chief Dispatcher in Rochester, MA in 2003. Although she has left the 9-1-1 center, she still serves her community as a call firefighter/EMT. Since 2006, Tracy has been educating telecommunicators, EMTs, and Firefighters nationwide. She has also been recognized nationally for her efforts to bring PTSD awareness to public safety first responders through conference training sessions, webinars, and keynote presentations.