Welcome to episode 20: I am wicked excited to speak to Melissa Alterio, Director of the Cobb County, GA Emergency Communications Department. With over 30 years of experience in the 911 industry, Melissa knows a thing or two about a thing or two especially when it comes to leadership and mentoring. Join us as we talk about the importance of helping others level up and find out what Melissa said: "I want your job." # feelthefeardoitanyway

Thank you to our premier sponsor RapidSOS, for more information on how you can become RapidSOS Ready and connect to the world's first Emergency Response Data Platform visit RapidSOS today and tell them Tracy sent you

On Scene First Ep.21 Jim Lake, Director Charleston County, SC Consolidated Dispatch Center

On Scene First with Tracy Eldridge is designed to bridge the gap between public safety professionals and needed industry resources. It is centralized on the goal of bringing entertaining, educational, and empowering interviews with public safety difference-makers to discuss new technology, out-of-the-box thinking, and mental health resources to save lives on both sides of the call.
Tracy began her career in 1997 as a 9-1-1 dispatcher and then became the Chief Dispatcher in Rochester, MA in 2003. Although she has left the 9-1-1 center, she still serves her community as a call firefighter/EMT. Since 2006, Tracy has been educating telecommunicators, EMTs, and Firefighters nationwide. She has also been recognized nationally for her efforts to bring PTSD awareness to public safety first responders through conference training sessions, webinars, and keynote presentations.