Welcome to Episode 7: I am wicked excited to speak to my guest Mandy Ptak, Mandy is the Director of the Baldwin County, GA  9-1-1 Center. We continued the chat that started with Ep 5 and 6 regarding Hurricane Sally hitting Baldwin County and her account of leading a team there for a TERT response, the mental health aspect when it is not "your" emergency and how TERT may help with reclassification.

EP 8 Mark Fletcher, ENP  (Fletch) VP of Public Safety, 911 Inform LLC

On Scene First with Tracy Eldridge is designed to bridge the gap between public safety professionals and needed industry resources. It is centralized on the goal of bringing entertaining, educational, and empowering interviews with public safety difference-makers to discuss new technology, out-of-the-box thinking, and mental health resources to save lives on both sides of the call.
Tracy began her career in 1997 as a 9-1-1 dispatcher and then became the Chief Dispatcher in Rochester, MA in 2003. Although she has left the 9-1-1 center, she still serves her community as a call firefighter/EMT. Since 2006, Tracy has been educating telecommunicators, EMTs, and Firefighters nationwide. She has also been recognized nationally for her efforts to bring PTSD awareness to public safety first responders through conference training sessions, webinars, and keynote presentations.