Off the Record with Brian Murphy
Off the Record with Brian Murphy
Brian Murphy
ChatGPT to Chart Review: AI use cases in the mid-revenue cycle and beyond
49 minutes Posted Mar 25, 2026 at 11:40 am.
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AI feels like a bubble. A bubble that keeps expanding until it fills the entire room—including the Off the Record podcast studio. 

I remain bullish about some aspects of this game-changing technology and intensely skeptical of others. Which makes it a fascinating topic. Worthy of a fascinating guest, who not only has opinions but has real-world applications for the tech you might not have thought of. 

Sharon Easterling has a towering, all-consuming passion for AI, specifically bridging the gap between technology and the mid-revenue cycle and navigating a technological future that can seem overwhelming. But she also leans into its creativity. She even sent me a new OTR podcast jingle created with AI! You can hear it on this episode. 

Listen in as we discuss: 

  • Who is Sharon Easterling, “Fractional AI Governance and Enablement Executive | AI and Digital Transformation Leader”? 

  • Are we lost in the wild west of AI? Coders are using ChatGPT to code and pass certification exams, and employers screening employees with AI bots.  

  • How much has AI actually penetrated the mid-revenue cycle, use-wise? Can ChatGPT code? Will AI applications replace people? 

  • Where AI ais ctually making a tangible difference in the mid-revenue cycle: Denials management, surfacing diagnostic indicators, writing appeals letters, and more 

  • Some out-of-the-box suggestions of using AI in your daily workflow: From monitoring coding productivity to sending daily education to your inbox. 

  • How Sharon thinks people should view AI more broadly. 

Referenced on the show: Sharon’s article “The Medical Record: How Artificial Intelligence (AI) Impacts Coding”:  https://icd10monitor.medlearn.com/the-medical-record-how-artificial-intelligence-aiimpacts-coding/