When your business is suffering, how do you make sure you're being a good boss? Transparency and communication are key. As is the way in which the message is delivered. Hear how Flight Centre navigated the challenges of COVID-19 and the decisions that enabled the company to come through the pandemic and return 85% of their employees.

Tompkins Wake Partner Daniel Erickson and Flight Centre General Manager of Leisure Brands Heidi Walker share their first-hand experiences in our fifth podcast episode.