Numbers and Narratives
Numbers and Narratives
Sean Collins and Ibby Syed
The Art of Asking Good Questions in Customer Success
28 minutes Posted May 5, 2025 at 11:00 am.
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Show notes
In this insightful episode, hosts Sean and Ibby sit down with Meaghan Kaplan from Cleo, an end-to-end caregiving platform, to discuss the intricacies of customer success and commercial operations in today's evolving business landscape. Meaghan, who oversees Cleo's commercial operations department, shares her unique perspective on building strong customer relationships and driving business growth through effective data utilization and cross-functional collaboration. The conversation delves in...