Getting a bad review can feel like a punch to the gut, but it does not have to be the end of your business. Join Eddie Montes Travis and Marylyn Lee Trotter as they explore how to turn a negative situation into a powerful tool for growth and customer trust. Learning how to manage your online presence is vital for staying ahead in a competitive market.• Professional Response: Learn how to keep your cool and reply with empathy while remaining objective to show future clients you are a professio...