Tune in to learn how to use the simple acronym RADICAL to radically change way you communicate with US Regional Sales Managers, Lynn Branham and Jenna Lang.R - Recognize the person’s valueA - Acknowledge they may have a different perspectiveD - Decide to be open to new informationI - Inquire what they’re experiencing/thinking/feelingC - Clarify what you’re hearing by paraphrasing what they’re sayingA - Ask questions until you understand, NOT until you’re understoodL - Leave the conversation on good terms