Show notes
Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. Steve is the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories. This episode of Non Breaking Space Show is sponsored by: CSS Dev Conf — Conference dedicated to CSS and its super friend technologies like JavaScript, Sass, NPM, and more. A limited supply of Early Bird Tickets go on sale soon. Register now! UX Design Newsletter — A weekly free newsletter containing a collection of tutorials, articles, and videos about frontend design and development, plus tips on how to bring better engagement to the multi-device world curated by Christopher Schmitt. LINKS: Christopher Schmitt Christopher Schmitt (@teleject) 📺 Steve Portigal — User Research War Stories Portigal Consulting Steve Portigal (@steveportigal) Interviewing Users : How to Uncover Compelling Insights Portigal Consulting Doorbells, Danger, and Dead Batteries : User Research War Stories Portigal Consulting Rosenfeld Media Interviewing Users: How to Uncover Compelling Insights Doorbells, Danger, and Dead Batteries: User Research War Stories on Amazon.com Non Breaking Space Show on TuneIn Non Breaking Space Show on Google Play Non Breaking Space Show on iTunes Non Breaking Space Show on Facebook 📺 Non Breaking Space Show on YouTube Non Breaking Space Show NewsletterJump to a conversation on… 2:00 What made you decide to start publishing stories from the field? 6:50 How did you determine which stories were the best for the book? 10:00 Were the stories best served as a book? 15:40 How would you figure out if you need to go do interviews? 22:35 What does user research involve? 27:00 Interviewing is great for understanding why. 28:30 The hard part is trying to explain why humans are humans. 32:40 Context is important. 34:58 Don’t get drowned in data. 38:10 It reminds me of the Nielsen diagram I despise… 39:55 Where can folks buy the books?