Everything old is new again &#8211; but with added features! Dignity of risk, spread and scale, negotiating for success &#8211; all with fresh clothes but a traditional skeleton. 1. QUALITY QUANDARY (Time: 

) A Wicked Problem: managing consumer focus, dignity and risk. (And doesn&#8217;t it sound familiar?) Hillman A, Tadd W, Calnan S, Calnan M,...

NHD Ep 21 Season 2 – Elephants in the System

A podcast about improving, exploring, understanding and getting on with healthcare safety and quality