This ep we&#8217;re draining swamps and hacking mindsets &#8211; and you thought this was a podcast about improving quality&#8230; 1. QUALITY QUANDARY (Time: 

) Draining the Root Cause Swamp Trbovich&#160;P,&#160;Shojania&#160;KG. Root-cause analysis: swatting at mosquitoes versus draining the swamp. BMJ Quality &#38; Safety&#160;2017;26:350-353. https://qualitysafety.bmj.com/content/26/5/350 2. The Point (Time: 11:10) Carer Reported Outcome Measures Jeyasingam N,...

NHD Ep15 Quality Care Doesn’t Need Another Hero (just good collaboration)

A podcast about improving, exploring, understanding and getting on with healthcare safety and quality