“The fact that other industries were being solved with an API, it really made sense to create this single layer that takes on all the historic complexity and abstracts it away into that API, so that everyone doesn't have to keep repeating the exact same task over and over again.”—Shaun Cooley My HighlightsHow Jim thinks about building tech in three interrelated buckets

The landlord-tenant split incentive and how it makes technology a challenge and how we're very early in solving it

A smart buildings endgame

Boston Properties' data journey and how they've applied what they've learned and how they're looking for the next set of tools

How Jim is thinking about analytics as the next toolset

Jim's keys to the success they've had in the last 10 years digitizing buildings