“I don't have a single one-liner, 25-words-or-less elevator pitch about what a smart building is. Every building is going to be different.What value are you trying to get out of it? And then I'll tell you what the smart building looks like. "—Shen Chiu   My HighlightsHow Jim thinks about building tech in three interrelated buckets

The landlord-tenant split incentive and how it makes technology a challenge and how we're very early in solving it

A smart buildings endgame

Boston Properties' data journey and how they've applied what they've learned and how they're looking for the next set of tools

How Jim is thinking about analytics as the next toolset

Jim's keys to the success they've had in the last 10 years digitizing buildings