Navigating the Customer Experience
Navigating the Customer Experience
Yanique Grant, Customer Experience Strategist, Entrepreneur
268: The Trust Index: Building an Ecosystem of Trust From the Inside Out with Gal Borenstein
36 minutes Posted Feb 17, 2026 at 9:00 am.
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Send us Fan Mail In this episode of Navigating the Customer Experience, Gal Borenstein, Founder and CEO of The Borenstein Group, joins us for a powerful conversation on trust, branding, and customer experience in the digital and AI era. With nearly 30 years of experience advising growth-oriented organizations in complex and regulated industries, Gal shares how leaders can protect credibility and build sustainable brands when trust is on the line. Gal’s journey is a true immigration success st...