When there’s a crisis, these are the people who get called in the middle of the night to address it. They’ve learned how to jump into action at any time and make life-altering decisions on a moment’s notice. What kind of personality do they need for a job like that? And after they’ve handled an emergency, how do they handle the inevitable stress on themselves? Featuring trauma surgeon Timothy Nunez, police chaplain James Duke and crisis communications expert Rosemary Plorin.