Henrico Citizen Audio Articles
Henrico Citizen Audio Articles
Henrico Citizen
VDH expands vaccine call center to provide ASL capabilities
1 minutes Posted Apr 6, 2021 at 1:00 pm.
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The Virginia Department of Health is expanding its Vaccinate Virginia Call Center to serve deaf residents who use American Sign Language. The agency has partnered with Connect Direct to provide support in ASL through the hotline during standard operational hours, 8 a.m. to 8 p.m., seven days a week. ASL users have two ways to connect to this service, by videophone at 1-877-VAX-IN-VA (1-877-829-4682) or by clicking the “ASL Now” button at vaccinate.virginia.gov. Virginia is the first state to provide real-time ASL support for COVID-19 and vaccine information, according to VDH officials. Callers can connect directly with ASL-fluent representatives via...

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