In this episode, Dr. Mark Smith from <a href="https://www.contactengine.com/" target="_blank">Contact Engine</a> talks to Jean about the complicated topic of AI as it relates to customer experiences and omnichannel communication. This is the first part of our two part conversation with Dr. Smith.<br /><hr><p style='color:grey; font-size:0.75em;'> See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for privacy and opt-out information.</p>

Dr Mark Smith, Contact Engine Pt 2

Mobile Interactions Now is a virtual fireside chat where industry pros share first-hand experiences on making mobile experiences work. See acast.com/privacy for privacy and opt-out information.