– Introduction 00:29 – We’re all wound up and need to unpack 01:33 – Rick Ezell; a workplace Chaplain 02:19 – The "boss’s role" 02:46 – Unpacking vs. Venting 03:35 Work, Personal, and Relational issues 04:25 – The Paradox 05:25 – The impact of time, expertise, and geography 06:11 – The proven need to talk, be reassured, and reminded 08:55 – Listening for the trends 09:30 – Advice for leaders without the luxury of an onsite Chaplaincy service 11:14 – The rules and value of a “listening session” 12:53 – % of conversations at work tend to be about personal and relationships 15:12 – Anecdotal evidence for leader’s job requirements rarely recognized nor assessed 18:00 – The peril of ignoring the non-work-related issues 19:21 – The value of transparency and empathy 21:11 – Healthier people make better employee 24:40 – A manager’s role in partnering with others 26:29 – A renewing of the mind 27:25 – A culture of care and desire for a resource 28:50 – Summary and closure 29:09 – Share your feedback with us 29:43 – End Have an important message to share or a topic you’d like to hear more about? Please contact us with your thoughts, feedback, or suggestions. We’d love to hear from you! Trevor Blondeel: [email protected] Dave Baker: [email protected]