Shep Hyken and I talk about the importance of good customer service, being responsive, Chat GPT, avatars, being your authentic self, using a customer's name, "be amazing", not having a bucket list, magic, and so much more!
 
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MichMash is an open platform for our guests to be heard. The views expressed by our guests are not necessarily the views of MichMash, 100th Monkey, or Mich Hancock.

Stephanie Martinez

Are you craving kindness? Mich Hancock invites you to tune in – no matter where you are on the kindness spectrum, you can always level up. Each episode of MichMash is a gift to you. It will make you want to extend kindness in surprising new ways that positively impact your inner and outer worlds. MichMash is sponsored by 100th Monkey. 

https://www.michmash.life