Rachel Liu traces her path as a service designer to an early interest in making and a degree in computer science. She talks to MEX founder Marek Pawlowski about the evolution of her career, including the nuances of conducting complex user research in countries like China. The conversation touches on the way education in China has changed since Rachel's earlier talk at the MEX/16 conference and goes on to explore skills Rachel is honing in herself and others to progress the practice of service design.Get in touch with feedback and questions @mexfeed on Twitter or email [email protected].Show notes with links to everything discussed:https://www.mobileuserexperience.com/category/podcast/Contact:T: https://twitter.com/mexfeed/E: [email protected]