Across the public sector, agencies are seeing increasing demand for faster, digitally enabled service delivery – and a better user experience, for both employees and constituents. In this MeriTalking podcast, MeriTalk’s Gail Emery is joined by Joe Jeter, senior vice president of Federal technology at Maximus, to explore how user-centric approach to digital modernization, coupled with emerging technologies, can dramatically improve the citizen, employee, and user experience – the total experience with government.