In this episode meet Heather Servais M.S., CRC., PMP., CPM., PVE. Heather directs the Rehabilitation Services Administration (RSA)  NCRTM contract at New Editions Consulting, Inc. She joined New Editions  in the fall of 2021. Prior to joining New Editions, she worked for the  Florida Division of Vocational Rehabilitation where she served in  multiple roles including Vocational Rehabilitation Consultant,  Supervisor of the Field and Provider Relations Unit, and Assistant  Bureau Chief of Field Services. As the Assistant Bureau Chief of Field  Services, she led agency Employment Programs; Ticket to Work; Deaf, Hard  of Hearing, and Deafblind Services; Business Relations; and Learning  and Development. She has also worked with a community rehabilitation  provider as an Employment Specialist and as the Manager of Employment  Services overseeing Employment Services, Vocational Evaluation, and  contracts. Heather’s expertise includes program development and  implementation, project management, leadership development, and  stakeholder engagement. Heather earned her Master’s in Rehabilitation  Counseling from West Virginia University. She is a Certified  Rehabilitation Counselor (CRC), Project Management Professional (PMP),  Certified Public Manager (CPM), and Professional Vocational Evaluator  (PVE).

NCRTM website: https://ncrtm.ed.gov/Default.aspx