A successful pharmaceutical device takes the entire drug journey into consideration - from manufacturing to packaging, to shipping, and finally patient administration. As drug delivery moves from the hospital to the home or other remote environments with untrained users, you need to consider end-user challenges along with technical fluidic control challenges to provide accurate dosage and delivery. Pharmaceutical devices are becoming more powerful., moving higher volumes of fluid over longer periods of time, all while remaining small, inexpensive to ship, and simple to use - often in remote settings. Empathizing with all users along the drug journey is key to balancing these often competing interests and, ultimately, commercial success. Hear Key Tech’s engineers discuss how to solve these seemingly unsolvable drug delivery challenges.