In this episode of Monument Matters, host Mike Johns talks with Troy Caldwell about the launch of Monument Builders Academy, MBNA’s new online education platform for monument professionals. Designed to support onboarding, team development, and industry knowledge, the Academy provides training that companies can deliver directly to staff at their desks. The conversation explores why structured education is critical for the future of the monument industry, how the fundamentals course benefits employees at every level, and what additional courses are coming next. The episode also highlights how shared learning can strengthen company culture, improve employee retention, and inspire the next generation of professionals in memorialization.