Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce and author of “Growth IQ,” discusses the importance of great customer experience in any successful business. Read more: <a href="https://mackinstitute.wharton.upenn.edu/2018/customer-experience-tiffani-bova/" target="_blank">https://mackinstitute.wharton.upenn.edu/2018/customer-experience-tiffani-bova/</a><br /><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>

A Dynamic Duo: The Case for Combining Artificial Intelligence and Human Creativity

Proven techniques for innovation success, broadcast from the Mack Institute at the Wharton School. Originally aired on SiriusXM Channel 132, Business Radio Powered by the Wharton School. Hosted on Acast. See acast.com/privacy for more information.