On today's podcast, we chat with John Meagher form Samsung. We discuss the best way to "live on the ladder", how the approach to service is changing, how that builds better brand loyalty, and how living in the future can help our performance today.For the latest news, videos, and podcasts in the Software & Electronics Industry, be sure to subscribe to our industry publication.Follow us on social media for the latest updates in B2B!Twitter – twitter.com/marketscaleFacebook – facebook.com/marketscaleLinkedIn – linkedin.com/company/marketscale