Show notes
Kevin is joined by Julie and Caroline to discuss an online sales specialist juggling cookies and conversion rates, increasing ad spend as a reflex, and throwing resources at problems without first figuring out what the problem actually is.
There is also a friendly debate around AI content strategy that ultimately lands somewhere simple: be clear, direct and useful, and the rest will follow.
Story Time:- Julie - College visits are a masterclass in customer experience
- Caroline - Get a fresh perspective if something’s not working
- Kevin - Putting money into your problems doesn’t always solve them
- DYC Online Sales and Marketing Summit - Austin, Texas - Tickets Now Available



