Manager Memo podcast
Manager Memo podcast
Len Samborowski, MBA Associate Professor, Nichols College
BPO + AI = Driven Growth
27 minutes Posted Nov 11, 2025 at 7:05 am.
Adam O'Connor is the Chief Commercial Officer at Gear Inc., and the Co-Founder of Optimal Nexus. Adam helps design the next generation of go-to-market systems, where human trust meets machine intelligence.   Along the way we discuss – Business Process Outsourcing
Managing Different Cultures
AI Integration
the Philippines
Biz with the USA
Remote Team Rhythms
Jet Lag and Maintaining the Edge
Taking Care of Your People
the Impact of Tariffs
and the Characteristics of a Good Salesman
0:00
27:07
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Show notes
Adam O'Connor is the Chief Commercial Officer at Gear Inc., and the Co-Founder of Optimal Nexus. Adam helps design the next generation of go-to-market systems, where human trust meets machine intelligence.   Along the way we discuss – Business Process Outsourcing (2:15), Managing Different Cultures (6:30), AI Integration (8:30), the Philippines (10:45), Biz with the USA (14:30), Remote Team Rhythms (16:15), Jet Lag and Maintaining the Edge (19:00), Taking Care of Your People (21:45), the Impact of Tariffs  (23:00), and the Characteristics of a Good Salesman (25:00). Grow your business through custom built GTM Systems @ Optimal Nexus. Access Adam's BPO services @ Gear Inc. This podcast is partnered with LukeLeaders1248, a nonprofit that provides scholarships for the children of military Veterans. Send a donation, large or small, through PayPal @LukeLeaders1248; Venmo @LukeLeaders1248; or our website @ www.lukeleaders1248.com. You can also donate your used vehicle @ this hyperlink – CARS donation to LL1248.  Music intro and outro from the creative brilliance of Kenny Kilgore. Lowriders and Beautiful Rainy Day.