In this episode of The Manager Matt Podcast Show, we’re getting real about leadership. After years on the front line of senior management, I’m sharing the essential lessons no one puts in the handbook — the wins, the wipeouts, and the things I wish I’d known sooner. We’ll cover: Why knowing your P&L isn't optionalHow rogue processes quietly wreck performanceThe dangers of chasing shiny commercial distractionsWhy service still reigns supremeHow labour and waste can sink your profit fastAnd...