UX is hard. Product design is hard. And trying to do good work inside organizations full of competing priorities, politics, fear, and resistance? Sometimes it's downright exhausting. But somewhere along the way, we've convinced ourselves that if we're good enough at what we do, people will always listen. That if our recommendations get ignored, our ideas get rejected, or our work gets compromised, we must be doing something wrong. That's bullshit. In this episode, Joe talks about why friction...