Outside of the one and only Vivianne Castillo, nobody tells you just how much emotional labor this job involves. In this episode, Joe talks about the invisible work designers do every day — managing fear, insecurity, resistance, and ego — and how easily and quickly that turns into burnout. You’ll learn how to recognize emotional subtext without absorbing it, how to listen without fixing and how to protect your own energy while still doing meaningful work. This one is about empathy — with boun...